Legal
Privacy policy
What this website does with your data, in plain words.
Who we are
Uglešić Health & Care Group, Ul. Matice hrvatske 9, 21204 Dugopolje, Croatia, runs this website for Uglešić Poliklinika, Uglešić SENIOR and the humanitarian association HU GrU. E-mail: info@uglesichealthandcare.hr, phone +385 91 242 1000. HU GrU: hudrugagru@gmail.com, +385 91 362 1000.
No cookies, no tracking
This website sets no cookies and uses no analytics, advertising or tracking scripts. Fonts and images are served from this website itself.
Forms
When you send the booking request (ug-termin), the Senior pre-registration (ug-senior), the contact form (ug-kontakt) or the HU GrU form (ug-hugru), the details you enter are delivered to us through a form-delivery service (Web3Forms) on the network of our hosting provider (Cloudflare, Inc.) and by e-mail to the team that answers. We use them only to answer your request — to arrange an appointment, a visit or an admission conversation — and keep them only as long as that requires or the law obliges us to.
Please write only the health information needed to book an appointment. Medical documentation is handled at the examination or the admission conversation, not through the website.
The AI assistant
The tools “Which specialist?”, “Senior care planner” and “Ask Uglešić” send the text you type to an external AI service provider (processing in the USA) only to produce the answer. This website stores neither your questions nor the answers. The answers are informative: they are not a diagnosis, do not recommend medicines or doses and are not a binding offer. A doctor, or the SENIOR team, always makes the decision.
If you describe signs of an emergency, the assistant does not send your text anywhere: it shows the emergency numbers 112 and 194 straight away.
The map and links to other services
The Google map loads only after you click “Show the map”; until then nothing is sent to Google. Links to Facebook, Instagram, TikTok, YouTube and the virtual tour open those services, whose own privacy rules then apply.
Your rights
You may ask us for access to, correction or deletion of your personal data, restrict or object to its processing, and lodge a complaint with the Croatian Personal Data Protection Agency (AZOP). Write to info@uglesichealthandcare.hr.